Beatchurn
The Best Customer Success Software of 2024
In today's competitive business landscape, customer success has become a critical driver of growth and retention. As companies strive to build lasting relationships with their clie...
29-6-2024
View ArticleBlog
The latest information, news and updates regarding Beatchurn and Customer Success.
Understanding Net Promoter Score (NPS)
Net Promoter Score (NPS) is a critical metric for understanding customer loyalty and satisfaction. It revolves around a single question to customers: "On a scale of 0-10, how likel...
25-6-2024
View Article
Churn Rate
Churn rate, also known as customer attrition rate, is a metric used to measure the percentage of customers who stop using a product or service over a specific period. It is particu...
22-6-2024
View Article
What is Customer Success
All companies require proper marketing and a well thought out and executed sales process. What many companies also need, is a Customer Success department and strategy. While acquir...
17-6-2024
View Article