beatchurn logo customer successBeatchurn

Highly Customizable Totango Alternative

Beatchurn is an easy-to-use Customer Success Tool and a great alternative to Totango. Compare Beatchurn with Totango and find out who's the better fit.

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Totango Customer Success Alternative

Customer Success

What is Beatchurn?

Beatchurn is Customer Success Software built for ease-of-use, optimized for integration and strong in simplicity. We value the core business metrics that exist in B2B SaaS, and have created an application accordingly.

The tool makes Customer Success easy to manage. All your customer data in one place. This not only empowers your service teams (Customer Success, Implementation, Consultancy), it also empowers your business growth.

Supaboost was founded in 2024 in Rotterdam, Netherlands. πŸ‡³πŸ‡±
Totango was founded in 2010 in Redwood City, US πŸ‡ΊπŸ‡Έ

For Startups or larger companies that don't need a complete suite of all Customer Success Tools, Beatchurn is a great alternative toTotango. View the table below to view all differences.

The main difference between the two tools is that Totango focuses on larger companies and enterprises, providing robust solutions tailored to their complex needs. In contrast, Beatchurn caters to all SaaS companies, enabling users of all sizes to perform in-depth customer analyses.

Software Comparison

Beatchurn vs.
Totango

Comparison is done based on available information and on smallest plan possible.

Features

Beatchurn

Totango

Integrations
Health score
Customer 360
Churn risk
Document management
Users
1
N.A.
Pricing
$30
On request
Dark mode
Mobile layout
Assign Manager
Ticket analytics
Dashboarding
Workflow

Beatchurn features

Complete Beatchurn Overview

Thorough understanding of your customers is part of your core business. Learn how you can get the most out of this.

Totango Alternative

Totango is not open about their pricing and what is included. On top of that, the company is already 14 years old, while Beatchurn is a fresh, customer-first company that scales tremendously quickly. Beatchurn is open about pricing, core features, and availability. It includes many custom integrations, dark mode, and custom views per customer.

Health Score

With our fully automated health score, you can effortlessly identify customer churn and risk. Gain actionable insights through automated health and performance tracking. The score evaluates multiple factors, including customer longevity, renewal rates, usage frequency, and more, offering a comprehensive view of your customers' health.

Integrations

Seamlessly integrate all your customer data with Beatchurn, connecting effortlessly with your favorite apps such as CRM systems, payment processors, service desks, and Excel sheets. Easily find and add customer data from any source to Beatchurn. We are continually expanding our integration options, adding new methods to incorporate your data every month.

Document Management

Every business with customers deals with documents. While storing files on a laptop or desktop might work for very small teams, as your customer base grows, optimized information management becomes essential. Beatchurn's Document Management streamlines workflow by automating searches and linking documents directly to your customers.

Customer 360Β° View

Gain a holistic understanding of your customers with Beatchurn. Discover the reasons behind their actions, how they engage with your product, and what drives their behavior. Investigate customer trends and uncover opportunities using historical data. Most importantly, access all the information you need in one centralized location, close to your other essential data.

Affordable Plans, Easy to Understand

Choose the perfect plan for your organization.

Annual2 MONTHS FREE ✨

Startup

The perfect plan for a SaaS startup that is acquiring their first customers. Comes with all the required tools to boost customer success and reduce churn.

$49 / month

  • Up to 5 users
  • Startup Success Management
  • Customer 360
  • Basic Support

Pro

This plan suits companies that have customer data from multiple sources, are growing and want to take control of onboarding and reducing churn.

$129 / month

  • All Features in Startup
  • Up to 10 users
  • Access to Integrations
  • Real-Time Dashboard
  • Priority Support

Business

This plan is designed for large companies, that want to group all customer info, make data-based decisions and require customer insights.

$299 / month

  • All Features in Startup & Business
  • Up to 20 users
  • DWY Implementation
  • Dedicated CS Manager
  • Access to 24/7 Support Desk
  • Dedicated Support Representative

Enterprise

Custom setup for industry leaders and large scale businesses. Discuss requirements with our sales team.

Custom

  • Custom number of users
  • Unlimited number of customers
  • DFY Implementation
  • Dedicated Account Manager
  • Dedicated Support
  • Custom SLA
  • Full Suite of Features

No hidden fees. Pricing shown excl. VAT.

Frequently Asked Questions

Need help making the decision? Here are some of the most common questions we receive.

General

Implementation

Support

Integrations

Transform Your SaaS Business with Beatchurn

Struggling with high churn rates? Discover how Beatchurn can empower your SaaS business with actionable insights to retain customers. Sign up now and enjoy a 7-day free trial to experience the difference!