BeatchurnHighly Customizable Totango Alternative
Beatchurn is an easy-to-use Customer Success Tool and a great alternative to Totango. Compare Beatchurn with Totango and find out who's the better fit.
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Customer Success
What is Beatchurn?
Beatchurn is Customer Success Software built for ease-of-use, optimized for integration and strong in simplicity. We value the core business metrics that exist in B2B SaaS, and have created an application accordingly.
The tool makes Customer Success easy to manage. All your customer data in one place. This not only empowers your service teams (Customer Success, Implementation, Consultancy), it also empowers your business growth.
Supaboost was founded in 2024 in Rotterdam, Netherlands. 🇳🇱
Totango was founded in 2010 in Redwood City, US 🇺🇸
For Startups or larger companies that don't need a complete suite of all Customer Success Tools, Beatchurn is a great alternative toTotango. View the table below to view all differences.
The main difference between the two tools is that Totango focuses on larger companies and enterprises, providing robust solutions tailored to their complex needs. In contrast, Beatchurn caters to all SaaS companies, enabling users of all sizes to perform in-depth customer analyses.
Software Comparison
Beatchurn vs.
Totango
Comparison is done based on available information and on smallest plan possible.
Features | Beatchurn | Totango |
|---|---|---|
Integrations | ||
Health score | ||
Customer 360 | ||
Churn risk | ||
Document management | ||
Users | 1 | N.A. |
Pricing | $30 | On request |
Dark mode | ||
Mobile layout | ||
Assign Manager | ||
Ticket analytics | ||
Dashboarding | ||
Workflow |
Beatchurn features
Complete Beatchurn Overview
Thorough understanding of your customers is part of your core business. Learn how you can get the most out of this.
Totango Alternative
Totango is not open about their pricing and what is included. On top of that, the company is already 14 years old, while Beatchurn is a fresh, customer-first company that scales tremendously quickly. Beatchurn is open about pricing, core features, and availability. It includes many custom integrations, dark mode, and custom views per customer.
Health Score
With our fully automated health score, you can effortlessly identify customer churn and risk. Gain actionable insights through automated health and performance tracking. The score evaluates multiple factors, including customer longevity, renewal rates, usage frequency, and more, offering a comprehensive view of your customers' health.
Integrations
Seamlessly integrate all your customer data with Beatchurn, connecting effortlessly with your favorite apps such as CRM systems, payment processors, service desks, and Excel sheets. Easily find and add customer data from any source to Beatchurn. We are continually expanding our integration options, adding new methods to incorporate your data every month.
Document Management
Every business with customers deals with documents. While storing files on a laptop or desktop might work for very small teams, as your customer base grows, optimized information management becomes essential. Beatchurn's Document Management streamlines workflow by automating searches and linking documents directly to your customers.
Customer 360° View
Gain a holistic understanding of your customers with Beatchurn. Discover the reasons behind their actions, how they engage with your product, and what drives their behavior. Investigate customer trends and uncover opportunities using historical data. Most importantly, access all the information you need in one centralized location, close to your other essential data.
Affordable Plans, Easy to Understand
Choose the perfect plan for your organization.
Startup
The perfect plan for a SaaS startup that is acquiring their first customers. Comes with all the required tools to boost customer success and reduce churn.
- Up to 5 users
- Startup Success Management
- Customer 360
- Basic Support
Pro
This plan suits companies that have customer data from multiple sources, are growing and want to take control of onboarding and reducing churn.
- All Features in Startup
- Up to 10 users
- Access to Integrations
- Real-Time Dashboard
- Priority Support
Business
This plan is designed for large companies, that want to group all customer info, make data-based decisions and require customer insights.
- All Features in Startup & Business
- Up to 20 users
- DWY Implementation
- Dedicated CS Manager
- Access to 24/7 Support Desk
- Dedicated Support Representative
No hidden fees. Pricing shown excl. VAT.
Frequently Asked Questions
Need help making the decision? Here are some of the most common questions we receive.